Shipping Policy

Effective Date: January 7, 2025
Street Address: 1005 N Buchanan St #12, Jerome, Idaho (ID), United States
Phone Number: (208) 324-2795
Email: info@gamebina.com
Website: https://gamebina.com

Thank you for choosing Gamebina for your makeup needs. We are committed to providing our customers with a seamless and enjoyable shopping experience, which includes ensuring a clear and detailed understanding of our shipping policies. Below you will find all relevant information regarding our shipping process, timelines, costs, and guidelines.

1. Shipping Locations

Gamebina currently ships to the following locations:

  • United States: We deliver to all 50 states, including Alaska and Hawaii.

  • International Shipping: Gamebina offers worldwide shipping to select countries. Availability and delivery times may vary depending on the destination. Please note that certain restrictions may apply for specific locations.

If you do not see your country listed during checkout, please contact us at info@gamebina.com for assistance.

2. Processing Time

  • Orders are processed within 1-3 business days (Monday to Friday, excluding holidays).

  • Orders placed after 3:00 PM (Mountain Time) or on weekends/holidays will be processed the next business day.

  • If an item is out of stock or requires additional processing time, we will notify you via email.

3. Shipping Options and Delivery Times

We offer the following shipping methods:

Domestic Shipping (United States)

  1. Standard Shipping:

    • Delivery Time: 3-7 business days

    • Cost: Free for orders over $50; $5.99 for orders under $50

  2. Expedited Shipping:

    • Delivery Time: 2-3 business days

    • Cost: $14.99

  3. Overnight Shipping:

    • Delivery Time: 1 business day

    • Cost: $29.99

International Shipping

  1. Standard International Shipping:

    • Delivery Time: 10-20 business days

    • Cost: Calculated at checkout based on destination and package weight.

  2. Expedited International Shipping:

    • Delivery Time: 5-10 business days

    • Cost: Calculated at checkout based on destination and package weight.

Please note that delivery times may be affected by customs processing or other unforeseen delays.

4. Shipping Costs

  • All shipping costs are calculated based on the weight of the products, the selected shipping method, and the delivery destination.

  • Shipping costs will be displayed at checkout before completing your order.

  • For orders exceeding $200, international customers may be eligible for discounted shipping rates. Contact us for more details.

5. Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your shipment using the following steps:

  1. Visit the carrier’s website provided in the confirmation email.

  2. Enter your tracking number.

  3. Monitor your package’s status and estimated delivery time.

If you have not received a tracking number within the expected processing time, please contact us at info@gamebina.com.

6. Customs, Duties, and Taxes

For international orders, the recipient is responsible for any applicable customs, duties, or taxes imposed by their country. These charges are not included in the product price or shipping cost and must be paid upon delivery.

  • Gamebina is not responsible for delays caused by customs clearance processes.

  • For more information on import duties, please contact your local customs office.

7. Delivery Issues and Policy

Incorrect Address

Please ensure that your shipping address is accurate at checkout. Gamebina is not responsible for lost or delayed shipments due to incorrect or incomplete addresses. If you realize an error, contact us immediately at info@gamebina.com or (208) 324-2795.

Lost or Stolen Packages

  • If your package is lost or stolen after being marked as delivered, please check with your neighbors, building management, or delivery carrier.

  • Contact us within 7 days of the marked delivery date, and we will assist you in filing a claim with the shipping carrier.

  • Gamebina is not liable for packages that are lost or stolen after confirmed delivery.

Damaged Items

If your package arrives damaged, please notify us within 48 hours of delivery. Include the following information in your email:

  • Order number

  • Photos of the damaged packaging and items

  • A brief description of the issue

We will review your claim and provide a replacement or refund as appropriate.

8. Free Shipping Promotions

From time to time, Gamebina may offer free shipping promotions for select products or orders exceeding a specific amount. These promotions are subject to the following terms:

  • Valid only for standard shipping.

  • Available for orders shipped within the United States unless otherwise stated.

  • Cannot be combined with other discounts or promotions.

9. Changes to the Shipping Policy

Gamebina reserves the right to update or modify this Shipping Policy at any time. Changes will take effect immediately upon posting to our website. Please review this policy periodically for updates.

10. Contact Us

If you have any questions or concerns regarding this Shipping Policy, feel free to reach out to us:

  • Email: info@gamebina.com

  • Phone: (208) 324-2795

  • Address: 1005 N Buchanan St #12, Jerome, Idaho (ID), United States

Thank you for shopping with Gamebina. We look forward to serving your beauty needs with care and efficiency.